If the problem is inside they house you'll likely need to pay a fee to correct it. Sometimes infrastructure can wear or things like mice getting in the utility box and chewing on wires can screw with it which they should be able to fix. If they find something they may need to send a tech out to take a look. This is somewhat hard to troubleshoot solo so you may want to call their service number to see if they can run any diagnostics to see if anything looks unusual. Sometimes the line can lose signal strength or get extra "noise" on it that'll affect the speed and dependability of your internet.If you have the option to try another router to see how it behaves do that. It's also possible the device's internal memory is wearing out and it's becoming unstable if it's been arround a few years. You may need to reboot it or install new firmware to correct an issue. Check your router configuration and see if it has any metrics you can observe related to speed.Then if it's an option hard lines are always more dependable. Likewise keep in mind 5Ghz is fast but terrible at penetrating walls, so you may have better performance with 2.4Ghz. If you're on the same channel as a lot of other networks they'll interfere with your signal and cause it to slow down and become less dependable. If you're using wireless see if you can get a Wifi Analyzer App to see other wireless networks in your area and what channel they're on.First I'd make sure all your internal infrastructure isn't having any issues. There's a lot of things that can influence internet speeds. While their marketing always includes "up to" before any speeds giving them legal leeway to come short, I haven't seen any evidence that they've intentionally throttled speeds below advertised levels. Little bit more expensive to put down but so much more worth it in the end. Coax is a terrible medium for internet transfer, and you should always insist on fiber if it's available in your area. This issue plagued my home setup for years until we went fiber. You can either go on Amazon and pick up a dist amp or an attenuator for your setup. These sound like big scary words but it's not that bad. You'll need either an attenuator OR a distribution amplifier to remove or add power, respectively. Technically the acceptable range is a little bit wider but I've had issues outside of my ideal range before. For downstream, you'll want those ideally in a range of about -5db to 7db. Somewhere on those pages you'll find power levels for your docsis linkup. Else you'll need to go to 192.168.1.1 or whatever your default gateway is (you can find this in your network options). If you have a separate modem and router that page will work. That page OP linked will sometimes get you something, sometimes not. It doesn't change much, but it's enough for the radio signals (yes, your internet is technically radio even though there isn't an antenna) in the coax to go a little bit faster or slower. The conductivity of copper is dependent on temperature. The reason a lot of people in this thread have been seeing issues specifically in the past couple weeks have been because it's warming up outside. If you have questions about a moderation action or would like to make an appeal, send us a message. The moderation team makes every effort to act in a consistent manner, but decisions are ultimately up to whomever comes across a particular post first. Post title must match article headline when linking to a news source. This includes seeking personal information. Solicitation/buying/selling/ISO personal items must be posted in the designated monthly thread. Omaha Area Internet Survey, Dec 2017 Guidelines.Visiting Omaha?Ĭheck these out before making a new thread! Content must be relevant to the Omaha Metropolitan Statistical Area. Subreddit for Omaha, NE and the Omaha–Council Bluffs Metropolitan Area.
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